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Help and support for children and young people

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Getting Early Help for Children & Young People

The Children’s Society

The Children’s Society deliver health promotion, prevention and early help and support as well as working with young people to aid transition/sign posting to other services or resources.  Drop in sessions are available in Shrewsbury and Telford.

BEAM Telford
Mondays 12:00pm-7:00pm Tuesdays 12:00pm-7:00pm Saturday 11:00am-4:00pm
BEAM @ The Children’s Society, 9 Market Square, Wellington, Telford TF1 1BP 

BEAM Shropshire
Thursdays 2:00pm-7:00pm
Palmers Coffee Shop, Belmont Church Claremont Street, Shrewsbury SY1 1QG

Important notice: BEAM are closed on Saturday 25th August and Monday 27th August due to the Bank Holiday Weekend

You don’t need to be referred or have an appointment.  For more information you can email at AskBeam@childrenssociety.org.uk

For more information about The Children’s Society please visit www.childrenssociety.org.uk


Kooth provide an anonymous 24-hour online service offering peer support, self-help and have trained counsellors to talk to.  Anyone aged 11-25, living in Shropshire and Telford & Wrekin, can register to access this service and no referral is required.

Whilst the website is available 24 hours, there will be someone to talk to online at the following times:

  • 12:00 to 22:00 (Monday to Friday)
  • 18:00 to 22:00 (Saturday, Sunday and Bank Holidays)

For more information visit Kooth – www.kooth.com

Where the young person’s needs are greater Kooth will be able to refer them directly to access specialist mental health help through SSSFT which includes Healios.

Young People and Families Mental Health Service

If you are worried about a child and would like to discuss or would like to make a referral to the Young People’s and Families Mental Health Service, please contact either 0300 124 0093 (option 1) or complete and email the below referral form to 025SPA@sssft.nhs.uk

All referrals will be triaged by an NHS practitioner and if an assessment is appropriate, the young person will receive a face to face assessment to help the practitioner understand the current difficulties.  Once the team has completed their assessment, they will talk through the options available, so that together we can plan and agree the best treatment for the child/young person.

If not appropriate, practitioners may contact referrers for more information or will signpost family/young people to other services.

Access Referral Form

Referrals for a Young Person Aged 18+

Whilst the new service has been set up to support everyone up to the age of 25, we have not yet developed pathways to support people over 18.  This means that, at the moment, the service can only accept new referrals for young people under the aged of 18.  For people aged 18 and over, you will need to access the Adult Single Point of Contact:

Tel: 0300 124 0365
Fax: 0300 3033425 (Goldfax)
Email: Access.Shropshire@sssft.nhs.uk
Address: The Redwoods Centre, Somersby Drive, Shrewsbury, SY3 8DS

Existing service users will be given the option to stay in the service beyond their 18th birthday to support a planned transition to Adult Services.  These service users could remain within the service up to their 25th birthday.

All care leavers up to their 25th birthday will be supported by the service.